Hey there!
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If youâre seeing a campaign error on Stamina.io, donât worryâweâre here to help you sort it out. Letâs walk through what might be causing the hiccup and how you can fix it.
Whatâs Happening?
When you get a campaign error, it means something didnât quite go as planned while sending your emails. This can happen for a few reasons, such as:
Incorrect settings: Sometimes a small mistake in your campaign setup can cause an error.
Domain issues: Your sending domain might not be set up just right, which can affect deliverability.
Temporary glitches: Every now and then, our system might have a brief hiccup.
Quick Steps to Troubleshoot
1. Double-Check Your Campaign Settings
Take a moment to review your campaign details:
Email addresses: Make sure theyâre typed correctly.
Content: Ensure your subject lines and email copy are all set.
Schedule: Confirm your sending times and frequency.
(schedule should be within the launch hours and days you want to have)
2. Verify Your Sending Domain
A verified and properly set up domain helps your emails land in inboxes, not spam folders. Check that:
Your domain is authenticated.
All DNS records (like SPF and DKIM) are correctly in place.
3. Look for Clues in the Error Message
Sometimes the error message gives a hint about what went wrong. If it mentions something specific (like a problem with your domain or a formatting issue), focus on that area first.
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4. Give It a Moment
If everything seems fine, it might just be a temporary glitch:
Wait a few minutes.
Refresh your dashboard.
Try running your campaign again.
5. Reach Out for Help
If youâve tried the above steps and are still stuck, donât hesitate to get in touch. Our friendly support team is ready to help you troubleshoot further. You can:
Chat with us live on the Stamina.io website.
Send an email with a description of your issue.
Check our help center for more tips and guides.
A Few Friendly Reminders
Keep It Simple: Small mistakes are easy to fix. A quick review often saves the day!
Stay Patient: Even the best systems have off days. A little patience can go a long way.
Weâre Here for You: Whether itâs a technical glitch or just a question, donât be shy about reaching out.
By following these steps, you should be able to pinpoint and fix most campaign errors on Stamina.io. Happy emailing, and rememberâweâve got your back every step of the way!