Hey there!
We know it can be really frustrating when your campaign emails don’t seem to fly out. Don’t worry—we’re here to help you figure out what might be going on. Let’s take a quick look at some common reasons and simple fixes.
1. Is Your Campaign Active?
Sometimes the answer is as simple as that.
Check your campaign status.
If your campaign is paused or set to start later, your emails won’t send right away. Make sure it’s active and ready to roll.
2. Do You Have Contacts to Email?
Your emails need someone to reach.
Look at your contact list.
If the list is empty or hasn’t been uploaded correctly, there’s no one to send your emails to. Double-check that your contacts are in the system.
3. Is Your Email Account Set Up Correctly?
Your sending email must be connected and verified with Stamina.io.
Verify your email settings.
If your account isn’t fully set up or verified, your campaign might be on hold. Take a minute to review your settings and finish any steps that might be missing.
4. Did You Schedule the Send Time?
Sometimes emails wait patiently for the right moment.
Review your campaign schedule.
If you’ve chosen a specific time or date for sending, your emails will hold off until then. Make sure the schedule is what you intended.
5. Are There Any Error Messages?
Your dashboard might be trying to tell you something.
Check for alerts.
If you see any warnings or error messages on your screen, they can point you toward the issue. Follow any simple instructions provided there.
6. Could Your Email Provider Be Limiting You?
Many email services have limits on how many messages you can send in a day.
Think about sending limits.
If you’re sending a lot of emails at once, you might have hit your daily cap. In that case, try again tomorrow or check with your email provider for more details.
7. Still No Luck?
Sometimes a little hiccup can cause a delay.
Refresh or wait a few minutes.
Try refreshing your browser or waiting a moment. Often, things sort themselves out quickly.
8. Need a Hand?
If you’ve gone through these steps and your emails still aren’t sending, please reach out!
Contact our support team.
We’re here to help you get everything back on track so you can focus on growing your campaign.
Remember, even small settings can make a big difference. A quick check of these areas will often fix the problem and have your emails flying off in no time. Happy emailing with Stamina.io!